Job Description

Join to apply for the Airport General Manager role at GAT Airline Ground Support GAT Airline Ground Support, a fast-growing airline service company, is seeking an experienced Senior Manager. The ideal candidate will help expand GAT's business portfolio through effective leadership that results in excellent quality service to customers. The successful General Manager earns rewards for achievements. Overview GAT offers a broad portfolio of services at locations throughout the United States. The mission is to provide high quality, regulatory compliant services to aviation customers that maximize value and execution while ensuring a safe and productive environment for employees and customers. Safety is a core value and a condition of employment. GAT maintains a dedicated training and compliance department to ensure full compliance with customer policies and procedures and applicable governmental agencies. Job Summary General Manager positions have responsibility for maintaining financial budgetary goals, safety policies, procedures and working conditions. The GM develops direct reports, communicates all safety policies and GAT core values, and represents the company professionally. The role requires managing a fast-paced 24-hour operation to meet arrival and departure goals, with a focus on continuous improvement and profitability. A strong foundation in business management, financial concepts, and key drivers of operational performance is essential. Job Duties General Managers must conduct monthly safety meetings for all employees (without exception). Manage all operation activities and multiple carrier contracts. Conduct flight audits, station audits and "at risk" behavior audits. Participate in monthly company safety conference calls. Communicate safety awareness to all employees; determine manpower requirements for group movements, peak travel periods, and schedule changes in coordination with the Customer. Oversee recruiting and placement to meet staffing requirements and follow customer instructions on standards and practices. Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC. Investigate, report and implement corrective action for incidents of aircraft damage or employee injury; coach and counsel staff as needed. Oversee disciplinary actions and ensure proper documentation and consistency with policies. Coordinate purchases for operational necessities and ensure adequate supplies. Review payroll and daily hours to keep salaries within budget. Monitor the impact of operational irregularities on costs and document/outflow as required. Conduct weekly Lead/Supervisor meetings, daily equipment updates with GSE mechanics, and participate in briefings with teams and customers as required. Ensure compliance with uniform and appearance guidelines; inspect facilities daily. Review operational reports and ensure proper dissemination of information (e.g., shift reports, safety minutes, pay change notices, employee evaluations, work orders). Investigate service failures including delays and mishandling of baggage/cargo/mail. Administer station operational plans for deicing, FOD, safety, winter operations and baggage handling. Complete personnel evaluations for supervisors, administrative staff, and GSE mechanics; liaise with customer services, airport authorities and the customer. Respond to and investigate concerns reported by customer supervisory personnel. Attend local airport tenant, security and safety meetings; engage with authorities as needed. Other duties as assigned. Qualifications Bachelor's degree or appropriate combination of education and experience. 5+ years of airline industry experience. 5+ years of experience managing and leading people with financial responsibility. Executive presence and ability to navigate a large corporate environment. Large-scale project management experience. Experience managing multi-customer markets. Strong strategic skills and business acumen with the ability to motivate teams to deliver high-quality standards. Ability to establish and maintain positive professional relationships with stakeholders. Strong analytical skills. Self-directed, highly motivated and proactive leadership. Strong written and verbal communication skills. Willing to rotate schedule to be visible to clients and team members as needed. Employment details Seniority level: Director Employment type: Full-time Job function: Management and Manufacturing Industries: Airlines and Aviation #J-18808-Ljbffr GAT Airline Ground Support

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