Job Description

We are looking for a patient, empathetic team player to join our talented group of Client Services Representatives. This position plays a critical role on the Child Services team supporting clients and providers in accessing the Care4Kids child care subsidy in order to ensure that children can benefit from high-quality child care. This position is ideal for an individual seeking to get their foot in the door within an organization that is changing lives in our state for the better.

What you will do

• You will take incoming calls from CT families seeking assistance to pay their child care expenses
• You will help child care providers with eligibility and invoice questions relating to the Care4Kids program
• You will support employers in ensuring that their staff can benefit from Care4Kids child care subsidies

When and where you will work

This is a full-time position working 8:00 a.m.???5:00 p.m. Monday through Friday and 9:00 a.m.???6:00 p.m. every third Thursday of the month. Employment begins with in-person classroom training in our beautiful new office space! After a few months of continued learning on the job, you will be eligible to work from home for a portion of your work week.

The Pay and Benefits:

• $20.00 per hour base pay.
• $0.75 per worked hour for certified Spanish- or Portuguese-speaking staff ($1.50 per hour worked for both languages).
• An outright 5% 401(k) contribution.
• Paid Time Off??? you begin accruing immediately!
• 13 paid holidays per year or special pay for worked holidays
• Supportive, culturally diverse, and inclusive company culture.

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