Job Description

General Manager & Market Growth LeaderSelect and Middle Markets (Northern California) Cigna Healthcare

6 days ago Be among the first 25 applicants

The job profile for this position is Sales (IC) Senior Director, which is a Band 5 Management Career Track Role.

Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.

• Region/Territory: Northern California

Background

Our mission is to improve the health, wellbeing and peace of mind of those we serve. We do that by making health care affordable, predictable and simple. In an effort to deliver the differentiated value needed to compete in the marketplace, our evolved growth frameworkDrive to 2025will bring our mission and strategy to life and position our company for the next era of growth. The key pillars to achieve our goals will be:

• Grow: we will grow our existing businesses by delivering differentiated value for the customer and clients we serve today.
• Expand: we will broaden our reach to impact more lives beyond our current footprint by entering new businesses, geographies and buyer groups.
• Strengthen: we will continue to invest in our future by enhancing key enterprise capabilities that accelerate efficiency, decisionmaking and innovation.

How we win in the marketplace will be by retaining, deepening and adding client and customer relationships all the while growing the value of new and existing distribution channels through segment expansion, capability development, broker engagement and successful execution of sales and retention strategies.

Overview

Reporting to the Vice President, Regional Growth Leader, this role will function as a key member of the sales leadership team and be responsible for driving a profitable market focused growth strategy and implementing effective management processes across both new and existing sales channels within the Northern California Market Region, U3000 Segment.

The GM & Market Growth leader will be committed to direct top and bottom line growth and portfolio management at a market level, specifically focused on new and existing business growth and retention within the 25-3000 buyer group. This leader will be regarded as the face of Cigna to clients and producers in the local market and will oversee new and existing business sales teams in the overall delivery and execution of the market growth strategy. This role will collaborate with key segment and matrix partners to drive top and bottomline growth, including the advancement of market goals for customer growth, account retention and rate execution.

Achievements are largely dependent on successful partnership with multiple internal and external partners including legislators, public and private employer groups, hospitals, physicians, institutions, affinity partners, as well as brokers, producers and consulting firms.

Responsibilities

• Provide management oversight of all daytoday sales distribution activities within the market and responsible for implementing and executing effective management processes across both new and existing business sales channels that drive marketfocused growth.
• In partnership with the Regional Growth Leader, develop and execute a local market growth strategy and business plan that services both the Enterprise and U3000 Segment overall growth and earning plan goals; maximize the local market value proposition through partnership across all segment leaders and aligned matrix partners; drive plan results that maximize profitability, membership growth, account retention and increased market share.
• Be an established and visible leader in the market, balancing distribution and civic obligations, with priority focus and commitment towards achieving top and bottom line growth.
• Represent Cigna in the community; develop and maintain strong external relationships with consulting houses, key customer accounts, health care professionals/delivery systems and civic organizations; handle media and public relations inquiries as needed.
• Build collaborative relationships across the Enterprise to achieve corporate, financial and market objectives while providing the best in products and customer service; maintain strong external relationships with key broker and consulting firms.
• Ensure marketlevel management processes and best practices are in place and followed by sales management to drive accountability and results across all new and existing business teams to meet and exceed market plan, membership and earnings goals.
• Partner with UW market leadership to ensure ongoing plan alignment on underwriting and risk management levers that deliver ideal P&L for the market and region.
• Committed to hiring and developing a diverse and highly skilled sales team across the market that reflects Cignas client base and local communities; build and maintain a highperforming culture of accountability and sales results.

Required Skills

• Minimum of a Bachelor's degree in business, healthcare, or related field; Master's or MBA preferred but not required.
• Minimum 8+ years in a strategic and leadership role in a service, sales, healthcare, health plan and/or broker/consulting environment; 7+ years leading and managing sales team(s) at a buyer group and/or market level.
• Broad knowledge, expertise and proficiency in all aspects of sales distribution, health care, external broker and customer/client relationship management.
• Ability to be an influential business leader who can impact and garner support from matrix partners across the Enterprise.
• Strong and proven leadership skills including the ability to deliver on a vision/mission, communicate purpose and drive outcomes.
• Adaptable, flexible and able to lead the organization through transformation; proven track record of delivering highquality, profitable and sustainable results.
• Ability to effectively collaborate across the organization with other business units and influence actions/support through critical matrix and business partners.
• Strong presentation and facilitation skills with internal and external clients.
• Strong leadership, sponsorship and mentoring talents; identify developmental needs and coach to improve skills.
• Ability to travel 50%+ regionally and nationally as required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan and long term incentive plan.

We want you to be healthy, balanced, and feel secure. Thats why youll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one, youll be offered several healthrelated benefits including medical, vision, dental, and wellbeing and behavioral health programs. We also offer 401(k) with company match, companypaid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Location: Oakland, CA | Salary: $225,000 - $250,000

Job Tags

Similar Jobs