Job Description
**Job Title: Plumbing Service Technician & Installer**
**Location:** Murray UT
**Job Type:** Full-time
**Reports To:** Service Manager/Operations Supervisor
**Company Overview:**
At Big Brothers Home Services, we are committed to providing exceptional plumbing services to our residential and commercial clients. With a focus on quality, integrity, and customer satisfaction, we are looking for a skilled Plumbing Service Technician & Installer to join our growing team. If you are passionate about your work, possess strong technical skills, and thrive in a dynamic, customer-centered environment, we want to hear from you!
**Position Summary:**
The Plumbing Service Technician & Installer will be responsible for performing a variety of plumbing services, including installation, maintenance, and repair of plumbing systems and fixtures. The ideal candidate will have a strong understanding of plumbing codes, system diagnostics, and a commitment to providing outstanding customer service.
**Key Responsibilities:**
- **Installation:** Install plumbing systems including water supply lines, drainage systems, sinks, toilets, faucets, and water heaters according to local codes and manufacturer specifications.
- **Maintenance & Repairs:** Diagnose plumbing issues and perform repairs on pipes, fixtures, and appliances as needed, ensuring quality workmanship.
- **Customer Service:** Interact professionally with clients, assess their plumbing needs, provide estimates, and explain services in a clear and friendly manner.
- **System Inspections:** Conduct routine inspections of plumbing systems and fixtures to identify potential issues and recommend necessary services or upgrades.
- **Troubleshooting:** Utilize problem-solving skills to diagnose system malfunctions, recommend solutions, and execute repairs in a timely manner.
- **Documentation:** Maintain accurate records of services performed, materials used, and customer interactions in the company’s service management software.
- **Safety Compliance:** Adhere to all safety protocols and plumbing standards to ensure a safe work environment for yourself and others.
- **Team Collaboration:** Work alongside other technicians, apprentices, and support staff to complete projects and ensure customer satisfaction.
**Qualifications:**
- High school diploma or equivalent; completion of an apprenticeship program in plumbing is preferred.
- Valid plumbing license and/or certification as required by local regulations.
- Minimum of 2 years of experience in plumbing service and installation.
- Strong knowledge of plumbing systems, tools, and repair techniques.
- Excellent communication skills, both verbal and written, with a customer-focused attitude.
- Ability to work independently and manage time effectively.
- Valid driver's license and reliable transportation.
- Physical ability to lift heavy equipment, work in confined spaces, and perform manual tasks.
**Benefits:**
- Comprehensive health, dental, and vision insurance.
- Ongoing training and professional development opportunities.
- Company-provided uniforms.
**Big Brothers Home Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
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