Job Description

THE ISERV GROUP is an established multi-brand hospitality company on a mission to faithfully serve each other, guests, stakeholders and our communities with everything entrusted to us. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. THE ISERV GROUP is a franchisee of Sonny's BBQ, and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv. Our vision is to be a thriving business, top employer, and trusted community partner focused on growth while upholding values that honor God & people. At our Sonny's BBQ brand, we still live by the principles that the brand was founded on in 1968. Being passionate about BBQ and respecting time-honored traditions. It's constantly perfecting our craft and bringing that expertise to the table with every meal. It's putting others first and making sure when people come here, they feel right at home. We are currently seeking a Restaurant Manager to join our team! If you've got a passion for BBQ and a hunger for success, apply to start your career with Sonny's BBQ today! Benefits Competitive Pay with monthly bonus potential Immediate PTO Select Paid Holidays Work/Life Balance 401K with employer match Health/Dental/Vision Insurance with company contribution Company paid Life Insurance Team member food discounts Ongoing development Multiple Levels of Care (Team Chaplains, iServ Cares) Community Service Opportunities Manager Responsibilities Hire, train and develop, and schedule hourly team members while ensuring they feel appreciated and comfortable in their roles Communicates with the General Manager regarding company objectives Promotes and embraces the department strategy established by the Area Director Ensures that our Mission and Values are communicated, understood, and practiced with all team members under his/her direction Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success Ensure that our restaurants have a fun, playful, and engaging atmosphere by going above and beyond to meet individual needs and concerns of our staff and guests daily Respond to immediate store needs Ensure every guest receives exceptional service and a memorable experience Qualifications Required Qualifications Two or more years in Restaurant Management experience Ability to successfully enroll and complete required training or certifications by a reasonable amount of time Excellent organizational skills and attention to detail Excellent analytical, decision making and problem-solving skills Ability to effectively present information, changes, new objectives, and other topics to both large and small groups Strong computer skills, including experience with Microsoft Office programs A valid driver's license and an ability to complete a successful driver insurability check Ability to maintain a flexible schedule and can cover manager shifts on busy days and/or special events Understanding and ability execute all iServ policies and procedures Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team Job Expectations Stand for prolonged periods of time and handle products, tools, paperwork, and equipment. May be exposed to wet and/or humid conditions, extreme heat, steam, and cold present in a kitchen environment and requested to work with cleaning chemicals. May inhale smoke from a wood-burning cooker Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team. ISM

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