Call Center Representative Job at ValueAdd Research and Analytics Solutions LLP, New York, NY

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  • ValueAdd Research and Analytics Solutions LLP
  • New York, NY

Job Description

This is a remote position.

We are looking for a dynamic Call Center Representative to join our team at ValueAdd Research and Analytics Solutions LLP. As a key player in the Outsourcing/Offshoring industry, you will be responsible for providing exceptional customer service and support to our clients.

Location: United States (Remote)

Pay: $28 - $32 per hour

Responsibilities:

  • Handle inbound and outbound calls in a professional and courteous manner
  • Provide accurate information and assistance to customers regarding products or services
  • Resolve customer complaints and issues promptly and efficiently
  • Update customer information in the database during each call
  • Meet and exceed performance targets and goals

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills
  • Previous experience in a call center or customer service role is preferred
  • Proficiency in MS Office and CRM software

Qualifications:

  • High school diploma or equivalent
  • Proven track record of delivering high-quality customer service
  • Ability to work flexible hours, including evenings and weekends

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Friendly and supportive work environment

Requirements

  • High school diploma or equivalent
  • Proven track record of delivering high-quality customer service
  • Ability to work flexible hours, including evenings and weekends

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Friendly and supportive work environment


Job Tags

Hourly pay, Full time, Remote work, Flexible hours, Afternoon shift,

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