Service Advisor ASM Job at Firelands Toyota of Wooster/Volkswagen, Wooster, OH

em8rVThZRTQ1eGhDN0lEUG5rTGpUUkEzNXc9PQ==
  • Firelands Toyota of Wooster/Volkswagen
  • Wooster, OH

Job Description

Job Description

Job Description

Description:

We are currently seeking a highly motivated and customer focused Automotive Service Advisor to join are team. The ideal candidate will be responsible for assisting customers with there automotive service needs, providing accurate estimates, scheduling appointments, and ensuring the highest level of customer satisfaction, also CDK experience will be a big plus.

Requirements:

* Greet customers and assess there automotive needs

* Listen to customer concerns and provide recommendations for maintenance and repairs

* Provide accurate estimates for services and repairs, including parts and labor cost

* Schedule appointments

* Communicate effectively with customers regarding the status of their vehicles and any additional repairs needed

* Coordinate with technicians to ensure timely completion of repairs and maintenance

* Maintain detailed records of customer interactions, service appointments, and vehicle history

* Uphold company policies and procedures, including safety regulations and quality standards

* Provide exceptional customer service and address any concerns or complaints promptly and professionally

* Previous experience as an automotive service advisor or in a similar customer service role preferred

* Excellent communication and interpersonal skills

* Strong problem-solving abilities and attention to detail

* Knowledge of automotive system and repair procedures

* Proficiency with computer software, including CDK dealer management system

*Ability to work in a fast-paced environment and multitask effectively

* valid drivers license and clean driving record

* Must be able to pass back ground and drug screening checks

PI9e0f5cf6b949-25405-38360234

Job Tags

Similar Jobs

A Hiring Company

Human Resources Assistant Job at A Hiring Company

 ...spend with strategic job distribution across our network of 100+ programmatic sites, ensuring your openings reach qualified candidates at the right time and price. Programmatic Advertising Optimize your recruitment spend with strategic job distribution across our... 

Wedgwood Christian Services

Clinical Supervisor - SUD (LMSW or LPC) Job at Wedgwood Christian Services

 ...ongoing training for Integrated Counseling Teams. Coordinate intern experiences with clinicians, as needed. Assist in the orientation...  ...Degree in Social Work or related field Full Licensure (LMSW/LPC) required. Clinical experience working with adolescents and/... 

FedEx Services

Spanish - English Interpreter Job at FedEx Services

 ...Facilitates total communication between Spanish-Only speaking employees and department management. Assures Spanish-Only speaking employees...  ...interpreting. Certified Spanish-English interpreter or translator. Knowledge, Skills, and Abilities Comprehensive knowledge... 

Game Day USA

Remote Live Chat Agent Work From Home Job at Game Day USA

Job OverviewWe are seeking a friendly, detail-oriented Remote Live Chat Agent to provide real-time customer support through online chat. You will be responsible for answering customer inquiries, resolving issues, and ensuring a positive customer experienceall from the...

Lactalis

Manufacturing - Filler Operator - Yogurt Job at Lactalis

 ...Machine Operator is responsible for operating and maintaining yogurt production equipment to ensure the efficient and accurate manufacturing of yogurt products. The role involves overseeing the production line process, monitoring equipment performance, and adhering to...